Covid- 19 Information
We are incredibly happy to welcome guests back into the restaurant and as always, the comfort, safety and well-being of our guests and staff is our top priority. We are going above and beyond the Government requirements, standards and regulations to ensure that you have a safe and enjoyable experience at Khushi’s.
If you have any questions or concerns about your visit, please contact us either by phone on 01383 737577 or by e-mail to firstname.lastname@example.org
OUR COMMITMENT TO YOU
Enhanced Cleaning Procedures
- Our cleaning products and procedures meet Government guidelines for effective use against viruses and bacteria.
- Hand sanitiser dispensers are available throughout our buildings.
- High touch points are sanitised, where possible after every guest interaction or at least every 40 minutes.
- Mandatory hand washing or sanitisation is compulsory for all staff members, at least every 20 minutes and always before starting work and before and after breaks.
Social Distancing and Personal Protective Equipment (PPE)
- Guests and staff must practice social distancing wherever possible
- The layout of our dining and waiting areas have been changed to enable social distancing with items of furniture removed or moved and signage and markings added where necessary
- Masks are mandatory for guests (and staff) in all areas other than when seated at your table.
- Our team have received comprehensive training to ensure awareness of and strict adherence to Government guidelines, our intensive cleaning and sanitising procedures and social distancing.
- All team members have carried out a back to work interview confirming they are healthy and able to return to work.
GUIDELINES FOR IN THE RESTAURANT
- There is a maximum of six guests from three households allowed for each table.
- Please check in whilst seated at your table using the QR Code provided.
- We kindly request that you wear a face covering at all times when not seated at your table.
- The number of tables in our dining area has been reduced to maintain 1m social distancing
- Payments should be contactless and taken at the table.
- Rigorous cleaning procedures take place five times a day
- Our chefs wear Government approved PPE while preparing your food and work from set stations using their own utensils. Where the sharing of equipment is required these will be sanitised before and after each use.
- We continue to maintain the strictest food hygiene procedures throughout all kitchen and storage areas
- Our menus are now single use and disposable
- Digital menus are available online should guests prefer
TRACK AND TRACE INFORMATION
- We are carrying out ‘Track and Trace’ data collection for all guests who dine in the restaurant. Check in us via QR code generated by check in Scotland. These details will only be used in the event of a case of coronavirus. This data will be stored in line with GDPR regulations and deleted after 21 days. Please see the GDPR statement below
Recording customer details: how we use your information
To support NHS Test and Trace (which is part of the Department for Health and Social Care) in England, we have been mandated by law to collect and keep a limited record of staff, customers and visitors who come onto our premises for the purpose of contact tracing.
By maintaining records of staff, customers and visitors, and sharing these with NHS Test and Trace where requested, we can help to identify people who may have been exposed to the coronavirus.
As a customer/visitor of [insert name of business] you will be asked to provide some basic information and contact details. The following information will be collected:
- the names of all customers or visitors
- a contact phone number for each customer or visitor
- date of visit and arrival time and departure time
The venue/establishment as the data controllers for the collection of your personal data, will be responsible for compliance with data protection legislation for the period of time it holds the information. When that information is requested by the NHS Test and Trace service, the service would at this point be responsible for compliance with data protection legislation for that period of time.
The NHS Test and Trace service as part of safeguarding your personal data, has in place technical, organisational and administrative security measures to protect your personal information that it receives from the venue/establishment, that it holds from loss, misuse, and unauthorised access, disclosure, alteration and destruction.
In addition, if you only interact with one member of staff during your visit, the name of the assigned staff member will be recorded alongside your information.
NHS Test and Trace have asked us to retain this information for 21 days from the date of your visit, to enable contact tracing to be carried out by NHS Test and Trace during that period. We will only share information with NHS Test and Trace if it is specifically requested by them.
For example, if another customer at the venue reported symptoms and subsequently tested positive, NHS Test and Trace can request the log of customer details for a particular time period (for example, this may be all customers who visited on a particular day or time-band, or over a 2-day period).
We will require you to pre-book appointments for visits or to complete a form on arrival.
Under government guidance, the information we collect may include information which we would not ordinarily collect from you and which we therefore collect only for the purpose of contact tracing. Information of this type will not be used for other purposes, and NHS Test and Trace will not disclose this information to any third party unless required to do so by law (for example, as a result of receiving a court order). In addition, where the information is only collected for the purpose of contact tracing, it will be destroyed by us 21 days after the date of your visit.
However, the government guidance may also cover information that we would usually collect and hold onto as part of our ordinary dealings with you (perhaps, for example, your name, date of birth and phone number). Where this is the case, this information only will continue to be held after 21 days and we will use it as we usually would, unless and until you tell us not to.
Your information will always be stored and used in compliance with the relevant data protection legislation.
The use of your information is covered by the General Data Protection Regulations Article 6 (1) (c) – a legal obligation to which we as a venue/establishment are subject to. The legal obligation to which we’re subject, means that we’re mandated by law, by a set of new regulations from the government, to co-operate with the NHS Test and Trace service, in order to help maintain a safe operating environment and to help fight any local outbreak of corona virus.
We do not transfer your personal data outside the UK.
By law, you have a number of rights as a data subject, such as the right to be informed, the right to access information held about you and the right to rectification of any inaccurate data that we hold about you.
You have the right to request that we erase personal data about you that we hold (although this is not an absolute right).
You have the right to request that we restrict processing of personal data about you that we hold in certain circumstances.
You have the right to object to processing of personal data about you on grounds relating to your particular situation (also again this right is not absolute).
If you are unhappy or wish to complain about how your information is used, you should contact a member of staff in the first instance to resolve your issue.
If you are still not satisfied, you can complain to the Information Commissioner’s Office. Their website address is www.ico.org.uk.
We keep our privacy notice under regular review, and we will make new versions available on our privacy notice page on www.khushis.com/dunfermline/covid-19-info. This privacy notice was last updated on 24/04/21